boomCast

A multi-channel messaging platform supporting your global business communications.

Enabling organisations to quickly execute bulk 1 & 2-way message sends over SMS, Email and Voice.

A truly innovative messaging platform offering you the next generation of 2-way messaging

Our innovative and reliable messaging application empowers you to deliver and manage broadcast campaigns from a simple and intuitive interface, driving productivity across your business

Multi-channel broadcasts Inbound Campaigns Chat Messaging 1 & 2-Way Campaigns Scheduled Messaging
Extend messaging reach by accessing different communication channels to engage with customers and staff

Extend messaging reach by accessing different communication channels to engage with customers and staff

Marketing & Promotions

  • Announcements (Limited offers, new products, sales, launches)
  • Drive subscriber opt-in and manage opt-out
  • Competitions, vouchers, notifications
  • Feedback / Surveys

Customer transactions

  • Order confirmations and collections
  • Account alerts (overdue or failed payments, renewals etc.)
  • Two-factor authentication (2FA)
  • Delivery confirmations and tracking
  • Replenishment (order reminder or confirmation payment will be taken)
  • Service reminders (MOT and servicing, warranties, licenses, etc)
Create alternative service channels via which customers can engage

Create alternative service channels via which customers can engage

Support requests

  • Pre-sales support
  • Service support tickets
  • Ticket status updates

General enquiries

  • Opt-in for services, subscriptions, information updates
  • Query (opening times, store location etc)
  • Service availability – appointments, reservations

Reporting

  • Suspicious behaviour
  • Criminal activity
  • Public hazards or risks (e.g. motorways, public roads)
  • Public services (e.g. uncollected bins, graffiti)
  • Sales reports
Make real-time conversations with customers easy to manage

Make real-time conversations with customers easy to manage

  • Real-time customer support
  • Internal communication
  • Problem solving – tips and tricks
  • Customer initiated updates
Bulk outbound campaigns over SMS email and voice communications, manage responses and audit with transactional graphical reporting

Bulk outbound campaigns over SMS email and voice communications, manage responses and audit with transactional graphical reporting

Support requests

  • Company broadcasts
  • Alerting and notifications
  • Appointment reminders and updates
  • Shift scheduling / Staff rota
  • Meeting / event confirmation and updates
Automated messages scheduled at a designated time – once or on a recurring basis. Ideal for triggering reminders

Automated messages scheduled at a designated time – once or on a recurring basis. Ideal for triggering reminders

  • Meeting & event reminders
  • Appointment reminders
  • Medication reminders
  • Service expiration (MOT & servicing, warranties, licenses, etc)
  • Shift reminders
  • In-built routing intelligence to optimise delivery success
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Simplify business communications with ease

Packed full of useful features and tools to make your communications seamless

Blast

  • Distribute your message across multiple channels simultaneously
  • Use delays between messages and repeat function fo automated updates
  • Manage automatically or manually
Dynamic Data import

  • Import recipients and variable message content
  • Import in real-time when creating a broadcast
  • System prompts and controls to ensure error free import
Chat & reply

  • Reply to inbound messages to start a conversation
  • Manage simultaneous conversations with the same recipient
  • View chat history by each conversation ‘thread’
Blast

  • Distribute your message across multiple channels simultaneously
  • Use delays between messages and repeat function for automated updates
  • Manage automatically or manually
Dynamic Data import

  • Import recipients and variable message content
  • Import in real-time when creating a broadcast
  • System prompts and controls to ensure error-free import
Chat & reply

  • Reply to inbound messages to start a conversation
  • Manage simultaneous conversations with the same recipient
  • View chat history by each conversation ‘thread’
Templates

  • Store and reuse custom template messages for quick sending
  • Organise templates in system folders for easy access
  • Insert variable fields within a template to simplify user experience
Reporting

  • Easy reference Dashboard with graphical display of system metrics
  • Real-time status updates available via dashboard
  • Extensive reporting capabilities
  • Real-time system warnings and activity logs
Global Routing

  • Delivery to more than 220 countries
  • All standard SMS features supported
  • In-built routing intelligence to optimise delivery success
Globally Local

  • Access to 100 Global locations with a local number coverage
  • Automated delivery of international 2-way messages from a local number
  • All features and services offered will work in your location
Social Hours

  • Control times at which messages are processed, ensuring campaigns are sent during business hours
  • Applies to international destinations to account for time difference
  • Override for urgent or critical messages
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Our intuitive interface makes communication with your target audience simple and effective.

  • Easy set up
  • Predefine communication processes
  • Automated scheduling
  • Audit trail
  • Threaded conversations
  • Customised reporting
  • Intuitive Dashboard

boomCast combines a range of unique messaging features with patented 2-way messaging technology, providing a fully interactive messaging solution across multiple communication channels.

Remove the cost of virtual numbers

Providing users with access to 2-way messaging usually incurs the cost of allocating a virtual SMS number to each user. boomCast offers 2-way broadcast and chat messaging whilst removing this cost altogether

Deliver international messages from an in-country number

boomCast provides access to a range of in-country numbers. This means your messages are delivered from a number local to the recipient which improves delivery success, increases response rates and reduces the cost of replies.

Platform integrity

A huge amount of investment has been directed towards creating a platform that is both reliable and secure. We offer service uptime guarantees of 99.95% and place paramount importance on safeguarding your data by following industry recognized standards and working towards GDPR compliance.

Self-Serve

The simplicity of our intuitive user interface makes it easy to roll out boomCast across your organisation. All the necessary controls, support and reporting tools are at your fingertips avoiding the implementation costs usually associated with third-party software.

Dynamic data management

Real-time data management ensures that your contact and messaging data is accurate and up to the minute. Distribution lists can be created quickly and are updated in real-time as your contact data changes.

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boomCast is the perfect all-round tool for business communications

Our multi-purpose communication platform is easily accessible and will help your organisation reduce its administrative burden, increase operational capacity and drive productivity.

Businesses already powered by BoomerangTM Intelligent Messaging

boomCast is powered by our patented BoomerangTM technology, delivering you a reliable exclusive service

High availability
High availability

We have built a fully redundant messaging platform, removing any single point of failure to ensure that Boomcast is available at those critical times when you need to send messages.

Scalability & Performance
Scalability & Performance

Our messaging gateway automatically scales to meet demand which means that we can cope with sudden spikes in messaging without compromising service performance.

A+ message delivery
A+ message delivery

We choose our messaging partners carefully to maintain high quality, end-to-end service delivery. We only work with Tier 1 providers across the world, to ensure that your messages arrive when you need them to, in more than 225 countries.

Learn more about Boomerang